AMAZON walkin for freshers on 9th 10th and 11th february 2009

Job Description

Walkin for Freshers - 0 to 1 year only!!! On 9th, 10th, 11th February at AMAZON Office for Technical Support Associate

Eligibility Criteria:

-              0 to 1 year of Technical Support Experience [non-voice]

-              Experience in Technical Support [BPO/ITES] is preferred

-             Fresher’s with Excellent Communication Skills are also invited

-              Should have Excellent Communication Skills

-              Education :  Should be a graduate

Please carry the below documents:

-          Educational documents

-          Address proof – Passport copy/Water Bill/Electricity Bill/

Position Type: Contract for 3 months duration

Time: 9 AM to 11.30 AM

Address:

Amazon Development Centre (India) Private Limited

Building No: 2B, Maximus, 8th Floor,

Raheja Mind Space, Hi-tech-city

Madhapur,

Hyderabad-500081

Office: 040-4000 5111

Below is the JD:

Amazon Services is searching for a Technical Support Associate to join our team.

Technical Support Associate acts as the primary interface between Amazon.com and our business partners.  In this position, applicants will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform.  Candidates will be comfortable both in a self-sufficient role, as well as one of team support and interaction.  Ownership of work is extremely important, and candidates should have a proven record of working with projects to their completion.

Essential to this role is the ability to multitask in an environment of competing demands, both internal and external to the company.  Applicants will be expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements.

Outstanding analytical and technical skills including working knowledge of MS Excel are a requirement in order to be successful in this role.  In addition, a proven ability to make sound business decisions that reflect both Amazon.com policies as well as the needs of the Merchants is required.

Technical Support Associate has an immediate, distinct effect on the experience of customers of Amazon.com; therefore a strong record of customer focus is extremely desirable.

This is an excellent opportunity to learn and grow in an exciting and fast paced environment for a leader in e-commerce technology.

Experience :     0 – 1 years

Education :    Any graduate

Job Category:     Call Centre, BPO, Customer Service

Job Location :      Hyderabad

Key Skills:    tech, Fresher, Temporary, Freshers, Graduate, Support, English,
Internet, Microsoft Office, “Email Support”, “Technical support”, voice, “non
voice”

Job Ref code:    TSA

Industry:    IT Enabled Services

Role:    • Technical Support Executive ( voice) • Customer Service Executive (Non-voice) • Customer Service Executive (Voice) • Technical Support Representative (Non- voice)

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