Sutherland Global Services walkin for freshers and experienced candidates on weekdays

Location : Cochin, Kerala
Experience : 0 – 3 years
Education:
Graduation / Diploma (10+2+3) (course completion certificate mandatory)
2009 pass-outs can also apply
Requirements:
Excellent written and oral communication skills
Flexible to work in any shift.
Should have working knowledge of computer hardware, OS and Networking.
Keyboarding Skill (WPM –25) Accuracy (85%)
Works accurately with an eye for detail
Has a pleasant, friendly approach
Company Profile:
Sutherland Global Services is a multinational IT Enabled and Business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services. Having started operations in 1986 in Rochester, New York, Sutherland now employs over 22,000 professionals offering “RightSourcedTM” seamlessly blended services from its 25 delivery centers in India, the United States, Philippines, Eastern Europe, Canada and Mexico. By integrating highly trained people with state-of-the-art technology and proven business methodologies, Sutherland collaborates with leading F500 clients to help them excel in their industry and maximize their customer lifetime value.
People are our assets and we invest in training you to be ready for the job and also provide with multiple career options within Sutherland to cater to your growth and aspirations. Currently we have requirements for Technical Support & Customer Support, Voice at Cochin, Kerala.
Job Description::
· Responsible for handling Technical Support calls, remote support and abide by the prescribed norms.
· Maintain high level of expertise in soft-skills and phone etiquette skills
· Achieve key metrics and targets.
· Provide excellent customer service for all consumer requests.
—-
Customer Support Executive/ CSE/ CSR/ CSO
Job Description::
· Responsible for handling customer service calls and abide by the prescribed norms.
· Maintain high level of expertise in soft-skills and phone etiquette skills
· Achieve key metrics and targets.
· Provide excellent customer service for all consumer requests.
Education:
· Graduation / Diploma (10+2+3) (course completion certificate mandatory)
· 2009 pass-outs can also apply
Requirements:
· Excellent written and oral communication skills
· Flexible to work in any shift.
· Must possess written communications skills.
· Should have a working knowledge of computers.
· Keyboarding Skill (WPM –25) Accuracy (85%)
* Works accurately with an eye for detail
* Has a pleasant, friendly approach
—-
Interested candidates can walk-in to Sutherland office at MG Road, between 9AM-1PM, Monday –Friday. Please have a hard copy of your latest resume when you walk-in.
Address:
Sutherland Global Services,
Recruitment Facility,
6th Floor, Kandomkulathy Towers
Opp. Maharaja’s College Ground
M. G Road, Ernakulum, Cochin- 682011
Telephone: 0484- 4417884

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